HAVE A QUESTION?

Frequently Asked Question

3 September، 2023

Q: What is TERA?

A: TERA is a cloud storage service that allows you to store and share files online.

Q: How much storage does TERA provide for free users?

A: TERA offers 5 gigabytes of free storage for users.

Q: Can I increase my storage space on TERA?

A: Yes, you can expand your storage space by subscribing to TERA Pro.

Q: What are the features of TERA Pro?

A: TERA Pro offers features such as additional storage space, password-protected file sharing, and automatic backups.

Q: Does TERA have a mobile app?

A: Yes, you can download the TERA app on mobile devices to access your files on the go.

Q: Does TERA support collaboration on documents like Google Drive?

A: Yes, you can collaborate with others on shared documents within TERA.

Q: Does TERA provide data protection and privacy?

A: Yes, TERA offers data encryption and advanced security options to protect your files.

Q: How can I share files with others on TERA?

A: You can share TERA files through shareable links or email invitations.

Q: Can I recover deleted files in TERA?

A: Yes, you can recover deleted files from the TERA trash folder.

Q: Does TERA offer automatic backup services?

A: Yes, TERA Pro provides automatic backup services for your files.

Q: Can I access my TERA files from any device?

A: Yes, you can access your TERA files from any internet-connected device.

Q: Can I edit Office files directly on TERA?

A: Yes, you can edit Office files directly within TERA using web applications.

Q: Does TERA offer customer support?

A: Yes, customer support is available through email and chat for TERA users.

Q: Does TERA provide synchronization across devices?

A: Yes, you can use TERA synchronization to sync your files across devices.

Q: Does TERA offer business solutions?

A: Yes, TERA provides business services, including user management and file sharing among teams.

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Q: How can I cancel my TERA Pro subscription if I no longer need it?

A: You can cancel your TERA Pro subscription at any time from your account settings.

Q: Is there a free trial of TERA Pro available?

A: Yes, you can try TERA Pro for free for a limited period before subscribing.

Q: Does TERA keep previous versions of files?

A: Yes, TERA retains copies of files, allowing you to revert to previous versions.

Q: Can I store files in various formats on TERA?

A: Yes, you can store files in formats such as DOCX, PDF, JPEG, and more on TERA.

Q: How do I get started with TERA?

A: You can easily get started with TERA by registering for a new account on the website and downloading its applications if necessary.

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