HAVE A QUESTION?
Frequently Asked Question
3 September، 2023
Q: What is TERA?
A: TERA is a cloud storage service that allows you to store and share files online.
Q: How much storage does TERA provide for free users?
A: TERA offers 5 gigabytes of free storage for users.
Q: Can I increase my storage space on TERA?
A: Yes, you can expand your storage space by subscribing to TERA Pro.
Q: What are the features of TERA Pro?
A: TERA Pro offers features such as additional storage space, password-protected file sharing, and automatic backups.
Q: Does TERA have a mobile app?
A: Yes, you can download the TERA app on mobile devices to access your files on the go.
Q: Does TERA support collaboration on documents like Google Drive?
A: Yes, you can collaborate with others on shared documents within TERA.
Q: Does TERA provide data protection and privacy?
A: Yes, TERA offers data encryption and advanced security options to protect your files.
Q: How can I share files with others on TERA?
A: You can share TERA files through shareable links or email invitations.
Q: Can I recover deleted files in TERA?
A: Yes, you can recover deleted files from the TERA trash folder.
Q: Does TERA offer automatic backup services?
A: Yes, TERA Pro provides automatic backup services for your files.
Q: Can I access my TERA files from any device?
A: Yes, you can access your TERA files from any internet-connected device.
Q: Can I edit Office files directly on TERA?
A: Yes, you can edit Office files directly within TERA using web applications.
Q: Does TERA offer customer support?
A: Yes, customer support is available through email and chat for TERA users.
Q: Does TERA provide synchronization across devices?
A: Yes, you can use TERA synchronization to sync your files across devices.
Q: Does TERA offer business solutions?
A: Yes, TERA provides business services, including user management and file sharing among teams.
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Q: How can I cancel my TERA Pro subscription if I no longer need it?
A: You can cancel your TERA Pro subscription at any time from your account settings.
Q: Is there a free trial of TERA Pro available?
A: Yes, you can try TERA Pro for free for a limited period before subscribing.
Q: Does TERA keep previous versions of files?
A: Yes, TERA retains copies of files, allowing you to revert to previous versions.
Q: Can I store files in various formats on TERA?
A: Yes, you can store files in formats such as DOCX, PDF, JPEG, and more on TERA.
Q: How do I get started with TERA?
A: You can easily get started with TERA by registering for a new account on the website and downloading its applications if necessary.